It’s been a week since Samsung announced a recall of all the Galaxy Note 7 handsets it’s sold around the world, but the company clearly thinks some people need reminding.
In a post today, Samsung urged owners of the potentially explosive handset to “immediately participate in the recall program,” a decision that was no doubt hastened by the increasing number of flight bans the handset is accumulating. Seriously, don’t try taking one on a plane, and certainly not if it’s switched on.
“We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations,” says DJ Koh, President of Mobile Communications Business at Samsung Electronics.
On the bright side, Samsung says it has identified the bad batch and is swapping them all out of caution.
While Samsung’s urging users to swap out their devices, though some owners are reporting problems with the exchange process itself.
When it rains it pours, eh, Samsung?